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CANCELLATION POLICY: RIGHT OF ADMISSION RESERVED Deposits must be made strictly as stipulated above; if confirmation is not received by the due date the booking will automatically lapse. Late payments may be condoned if inventory is available. This is in the sole discretion of Loeloeraai Management. Any refund including that resulting from late payments will be subject to an administration fee equal to ONE NIGHT accommodation in relation to the reservation and subject to the following: Cancellations received seven days or less before date of reservation NO REFUND. 15 DAYS: 50% REFUND 30 DAYS: 70% REFUND Deposits made in respect of the December/January holiday period are NOT REFUNDED Deposits/payments made in respect of MIDWEEK, WEEKEND and OTHER SPECIAL OFFERS are NOT REFUNDED
Guests terminating their stay before the expiry of the reservation remain liable for the full cost of accommodation and meals for the period reserved, as quoted. Reservations not taken up within 12 hours of the advent thereof will be considered forfeit and you will be held liable for the full quoted cost. Customers are liable for all chargeback fees as well as commission and handling fees related to reservations cancelled, cancelled and/or reversed and/or illegal credit card transactions. No extension of time, condoning of any policy stipulation or discount granted is to be construed as a relaxation or obviation of this policy. Reservations once confirmed, are subject to the conditions above and amendment thereof entirely within the discretion of Loeloeraai Management.
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